Privacy Policy for HyperCloud
In order to effectively protect users' personal information of HyperCloud platform (hereinafter referred to as "HyperCloud"), HyperStrong International (Germany) GmbH (hereinafter as "We or HyperStrong International") has formulated, in accordance with current laws and policies, the Privacy Policy for HyperCloud platform (this "Privacy Policy"). This Privacy Policy is the policy of HyperCloud platform for the collection, use and protection of your personal information and applies to the HyperCloud platform. This Privacy Policy is issued and becomes effective on 2024.08.01
This Private Policy will help you understand:
1. How HyperCloud Collects and Uses Your Personal Information
2. How HyperCloud Uses Cookie and Similar Technologies
3. How HyperCloud Shares, Transfers and Publicly Discloses Your personal information
4. How HyperCloud Processes Your Personal Information
5. How HyperCloud Protects Your Personal Information
6. Your Rights
7. Retention Period
8. How this Privacy Policy Will Be Updated
9. How HyperCloud Processes Personal Information of Minors
10. How to Contact Us
We are fully aware of the fact that your personal information is important to you and will undertake our best efforts to ensure the security and reliability of your personal information. We will observe the following principles:Consistency between rights and liabilities, Clear purposes, Solicitation for consent if required, Minimization of the personal information to the necessary amount, Guarantee of security, involvement of data subjects, Openness and transparency. We warrant that we will put in place necessary safeguards according to well-developed security standards for the industry to protect your personal information.
Personal information means any information saved in electronic form or otherwise that can be used independently or together with other information to identify a natural person or reflect the activities of a natural person.
Please read carefully and understand this Privacy Policy before you use the HyperCloud, When you use HyperCloud services, you may need to authorize HyperCloud to process your personal information within the scope of this privacy policy.
1. How HyperCloud Collects and Uses Your Personal Information
HyperCloud will collect and use your personal information for the sole purpose of providing you with HyperCloud service.
1.1 Business Function I: Account Registration and Log-in
To register a new account, you need to provide the following personal log information: If you are the owner/end user of the power station (referred to as "Owner"), we may collect your country, time zone, phone number, email, and company name.
Mandatory information, in the mobile device registration, needed to be provided will be highlighted by marks. If you do not provide such required information, registration cannot be completed. After creating your account, HyperCloud will assign you a unique user ID ("User ID").
1.2 Business Function II: Visiting HyperCloud
To visit the services provided in the HyperCloud, you need to provide the following personal log information, your access will be recorded in the same way as on any other website:
• The IP address used by your device or terminal,
• The date and time of the access
• The name and size of the requested file
• The version information of the browser
• The access status/HTTP status code
• The URL of the referring webpage
1.3 Business Function III: Using HyperCloud
To use the services provided in the HyperCloud, you need to provide the following power plant data information:
Station name, equipment status, installed capacity, installed power, active power of storage, charging amount of energy storage, discharging amount of energy storage, equipment fault signals, location data of the station, etc., if you use our location-based services (please refer to the 'Location-Based Services' section below for more details).
We will seek your consent in advance when we wishto use your personal information for other purposes not specified in this Privacy Policy.
2. How HyperCloud Uses Cookie and Similar Technologies
When you access HyperCloud, we will use "cookies." A cookie is a small text file that a website may store on your computer or mobile device when you visit the site. Cookies help the website or application recognize your device, remember your preferences, and improve your user experience
These cookies are essential for the operation of the website and cannot be turned off in our system. They are typically set in response to actions you take that are equivalent to service requests, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not function properly. These cookies do not store any personally identifiable information.
If you wish to manage cookies, you can do so through your browser's settings.
Chrome:
https://support.google.com/chrome/answer/95647?hl=en
Firefox:
Cookies - Information that websites store on your computer | Firefox Help
Microsoft Edge:
Manage cookies in Microsoft Edge: View, allow, block, delete and use - Microsoft Support
Safari:
3. How HyperCloud Shares, Transfers and Publicly Discloses Your personal information
3.1 Share
We will not share your personal information with any company, organization or individual, except under the following circumstances:
3.1.1 Obtaining your explicit consent in advance;
3.1.2 Disclosing as required by laws, such as compulsory disclosure by laws, legal procedures, litigation or government authorities;
3.2 Transfer or Publicly Disclose
Unless otherwise provided in this Privacy Policy, we will not share your personal information with any company, organization or individual, except under the following circumstances:
3.2.1 Obtaining your explicit consent in advance;
3.2.2 Disclosing as required by laws, such as compulsory disclosure by laws, legal procedures, litigation or government authorities;
4. How HyperCloud Processes Your personal information
The personal information collected will be processed for the purposes stated below:
•As necessary for the performance of HyperCloud services or to take steps at your request prior to providing any services, in particular:
•As necessary to comply with applicable laws that govern us;
•Based on your consent, we will seek your consent and inform you if we wish to process your personal information. Examples are provided below:
Please note that all personal information related to you collected by HyperCloud is considered strictly confidential. If applicable laws require transmission, we may need to obtain your explicit prior consent before transferring your data to third parties.
Location-based Services
Some location-based services provided by HyperCloud (e.g., "Station Map" ) require you to provide the geographical location of the station, including the location information you provided when creating the station. We will not collect or process precise location information on our own initiative. Without geographical location information, the station's location cannot be displayed on the station map.
We will only process such information as necessary for the protection of our legitimate interests or to provide you with our services.
5. How HyperCloud Protects Your personal information
6. Your Rights
We guarantee that you can exercise the following rights over your own personal information, according to applicable laws, regulations and standards. And You are entitled to:
6.1 access your own personal information, If you find that your personal personal information we process is wrong, you have the right to request us to update the personal information.
6.2 request to provide some of your personal information to you or send it to other data controllers in a commonly used, machine-readable format.
6.3 request to delete or remove the corresponding personal information, but we will take appropriate measures to retain such personal information to comply with relevant laws.
6.4 request to restrict the processing of your personal information.
6.5 request to revoke authorization by withdrawing your prior consent, however, your decision to withdraw your consent will not affect the processing of personal information previously carried out based on your authorization.
In the event that we can demonstrate that we are required by legal regulations to retain or disclose your personal information, your aforementioned rights may be subject to certain limitations.
We will cooperate with you to address any concerns you have about our processing of your personal information. If your concerns remain unresolved, you also have the right to file a complaint with the relevant regulatory authorities or data protection agencies.
Please be aware that if we need your personal information to comply with legal obligations or to provide you with HyperCloud services, you are required to provide such information. If you do not provide such information, we may be unable to fulfill our obligations. In all other cases, providing the personal information is optional.
7. Retention Period
We will retain your personal information related to your access to HyperCloud and your account data until you delete your account/account data, or until you request the deletion of your personal information, except where laws or relevant regulations may mandate that HyperCloud retains certain information for specific periods (e.g., 6 to 10 years for tax and accounting purposes). In other cases, HyperCloud may retain data for a reasonable period after the end of any relationship with you to address legal claims (e.g., the standard statute of limitations is three years, starting from the end of the year in which the data was processed).
8. How this Privacy Policy Will Be Updated
This Privacy Policy may be updated.
We will not reduce your rights due under this Privacy Policy, without your explicit consent. We will release any updates to the Privacy Policy on this platform.
In the case of major changes, we will release more prominent notices.
For the purpose of this Privacy Policy, major changes include but are not limited to:
a) Significant changes to our service mode, such as the purposes of processing personal information, categories of personal information to be processed, the ways to use personal information, etc.;
b) Drastic changes to the ownership structure, organizational structure;
c) Changes to the subjects we share with, transfer to or publicly disclose personal information;
d) Significant changes to your rights in respect of your participation in personal information processing and to the ways in which you can exercise such rights;
e) Changes to our department responsible for the security of personal information, contact personal information of such department, or complaint channels.
We will make the former versions of this Privacy Policy available to you for your reference.
9. How HyperCloud Processes Personal Information of Minors
HyperCloud's services are intended solely for use by individuals who have reached the legal age. Therefore, HyperCloud does not provide any services to the minors and will not collect and process personal information of the minors.
10. How to Contact Us
If you have any concerns, opinions or advices on this Privacy Policy, you maycontact us by the following means:
Email address: [cloud@hyperstrong.com]
Normally, we will reply within 15 working days.